cashier tips and tricks
As part of a cashier’s training, give them a list of scenarios to practice to help the cashier feel confident in their ability to handle a diverse range of situations. Have them examine the various components such as how to look up customer information or initiate a return. What are the procedures for moving cash from the register to the in-store safe? 26,434 reviews from Walmart employees about working as a Cashier at Walmart. August 24, 2020. Created by. How are various payment methods — such as checks, mobile payments, and gift cards — handled? Spell. Look at the different variables before you make a decision. 10to8 is a cloud-based appointment scheduling software that simplifies and automates the process of scheduling, managing, and following up with appointments. The check is drawn against the bank’s own funds, so it’s unlikely to bounce. Get clear, concise answers to common business and software questions. Do greet customers when they approach you. © Copyright Jobs.net. Gravity. Looking to grow your skills? Flashcards. Check out these tips to avoiding cashier cash handling mistakes so you can keep more money in your pockets. Next, check out our tips on eCommerce email marketing and best practices for marketing automation. In a recent Reddit AMA, one employee from a Northeast U.S. branch of the chain shared what it's really like to work at the store. As part of the onboarding process, these tools can include training materials and a checklist of the POS competencies expected of cashiers by the end of their training period. When they come across such a fraudulent situation, they then must follow the appropriate protocols to deal with it. This is a tough one, especially if someone is yelling at you. Customers have every right to purchase any personal items sold in your store, and they should be able to do so privately. Write. Continue checking items and working with other customers; the talkative person will figure out you're unavailable. Be quick, don't take it and stare at it. This application guide supports most devices on the market today from budget to high-end specifications. It may not be easy at first and will certainly take some getting used to, but after just a short while you'll slip into a routine that you, your boss, and your customers will love. Huge ones, like the $10,000 tip received by Pizza Hut waitress Jessica Osborne, are rare, but once in a while you probably have a customer who is extra generous. We've tested, evaluated and curated the best software solutions for your specific business needs. Match. Overall, a good grocery-store cashier has to be intense and urgent, while working with Zen-like detachment at the same time. Everytime I saw this thread, I kept wanting to say, "no, you will probably not get tips." I hope this video was helpful!! How about I give you at least some what good advice "If the cashier is moving too slow, making errors, or not doing things how you like it, do not say anything rude to them because most likely that cashier is sick of rude people like you and has learned to ignore people like you." They must understand PCI compliance standards for credit card transactions. Once a cashier understands the POS system, store policies and procedures, and what to do in various situations, it’s time to put the cashier in front of real customers. Actually, the task may not be as difficult as many people think. Our full review breaks down features, customer support, pricing, and other aspects of this platform. If you have the time, we’d recommend reading the guide end-to-end. … It gets easier over time. Many POS systems will automatically adjust prices based on a sales event or other pricing strategy, but if a customer has a question about the promotion, a reference list allows a cashier to quickly answer the question. Learn about Walmart culture, salaries, benefits, work-life balance, management, job security, and more. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that. Below is a video of a cashier making the most of his job and teaching the rest of us that you can have a great personality and enjoy your work no matter what field you're in. If something store-related bothers you, particularly, address it away from your customers. Editorial content from The Blueprint is separate from The Motley Fool editorial content and is created by a different analyst team. They have to be able to spot a fraudulent return. Use age-appropriate greetings, and avoid referring to older customers and women as “guys.” Be proactive and ask how you may be of service. Respectfully tell somebody interested in carrying on a discussion while you're working that you look forward to catching up another time. You’ll be getting our best advice soon! Do not forget about the rules of courtesy, especially if you write to a recruiter with whom you are not personally acquainted. You will also receive an email with your download. They must deal with an array of people walking into the store, and a few are nefarious individuals. That checklist can include mastery of the POS system and procedures like issuing and redeeming gift cards and handling price adjustments. Enter your email to get this free report, “The Top 25 Tax Deductions Your Business Can Take – And 5 You Can’t.”. Our commitment to you is complete honesty: we will never allow advertisers to influence our opinion of products that appear on this site. For example, a cashier might have to address an angry customer. Don't leave trash in the shopping cart on your way out. When you're writing a resume summary statement, you may find the tips and tricks on LiveCareer useful. A payment gateway is a virtual POS that approves or declines transactions made between your business and customers. Not sure how to use a particular tool in your software solution? They may try to make an expensive purchase with a stolen credit card. We didn’t include anything that’s “Optional.” If you don't, that’s fine too! Because cashiers face many situations on the job, here are some that you’ll want to cover. In this value-packed guide, we’re going to give you 43+ of the best resume tips & tricks. Follow these suggestions to implement fraud prevention into a cashier’s responsibilities. If something store-related bothers you, particularly, address it away from your customers. What else have you observed in other cashiers when you stood in their line as a customer? At the POS, give cashiers key references such as a list of the latest promotions. "Scan with a sense of urgency and with both hands," the cashier tip newsletter advises. Please let us know the good, the bad, and the ugly.$0. Don't be afraid to call the appropriate people and ask if you have the slightest doubt. Easily save this report to your computer or print it at any time. If you've had a bad day, leave it at home and be polite while on shift, … CoolCat Casino > Online Gambling Tips > 15 Incredible Slot Machine Tricks You Won’t Believe Work. In pricing a POS system, you should consider things like features, number of users, and hardware. Here’s why. What's there to be scared of? I felt just like you when I started, but things got a lot better when I got the hang of things. But yes master the book it is your friend, don’t take customers attitudes personal, and don’t hesitate to … The Blueprint gives you training tips on how to be a good cashier. Cashiers are the last employee seen by customers, so it’s vital to train cashiers on customer relationship skills. SkinCashier. I'm getting the hang of a lot of things but there's still protocol and register commands I don't know. Check out these tips to avoiding cashier cash handling mistakes so you can keep more money in your pockets. By combining all the elements in this guide, you’ll have a comprehensive solution that will enable your cashiers to perform well. For example, what if the barcode scanner stops working? That is just the way it is. The cashier role is a linchpin of retail stores. Test. Adopting some key strategies will support your cashiers to execute smooth point-of-sale (POS) transactions. Compensation may impact where products are placed on our site, but editorial opinions, scores, and reviews are independent from, and never influenced by, any advertiser or partner. Learn. The customer is usually never right... but you do still need to pretend. Here are suggestions to coach your team on customer service skills. PLAY. See how your choices perform when evaluated side-by-side. This helps the new employee to feel like part of the team. Learn how using our software-specific feature walk-throughs and how tos. Maintain a positive, cheerful environment, and show your customers everything is under control and you are just fine. The Motley Fool has a Disclosure Policy. So if you wait tables, deliver pizzas or caddie at a golf course, tips may be the biggest part of your income. Moreover, once a cashier has mastered the responsibilities around POS transactions, they can expand their cashier skills into sales techniques by recommending products and upsells during the checkout. The trick is choosing the right ones. It all depends on the particulars of the job you’re applying for. This review will help you understand what the software does and whether it’s right for you. Because the cashier impacts the customer experience and the handling of sales so directly, investing in a strong cashier onboarding and training process is essential for retail stores to succeed. Do hold your tongue if something troubles you. PLAY. Waitresses who wear makeup receive higher tips from male customers but not from female customers. Learn how real businesses are staying relevant and profitable (and are even growing) in a world that faces new challenges every day. Looking for a different set of features or lower price point? Gravity. AccountEdge Pro has all the accounting features a growing business needs, combining the reliability of a desktop application with the flexibility of a mobile app for those needing on-the-go access. We’ve done the expert research, so you don’t have to. Explore 21 top tips for improving customer service. The federal minimum wage for tipped positions is $2.13 per hour, and more than 20 states use that as their state minimum. We all would much rather get a call asking, than explaining to an irate customer that the cashier was incorrect. Stripe is a popular POS system that processes online and offline payments. Target to study (cashier tips) STUDY. Terms in this set (20) What to do about plastic bags that stick (1) What most people try to do is take the bag off of both handles at once, with one hand on one handle and another on the other handle. All of these conditions have to be part of a cashier’s training. A content management system (CMS) software allows you to publish content, create a user-friendly web experience, and manage your audience lifecycle. Match. Now we’ve launched The Blueprint, where we’re applying that same rigor and critical thinking to the world of business and software. If you enjoyed this post, you may also want to check out our tutorial on how to create a product recommendation popup the easy way. Then check in with the new cashier often during the first few weeks on the job. The grocery store takes away a big chunk of your paycheck. enjoy DISCLAIMER / Legal NOTICE 1. When I walk into the Cub Foods in Eden Prairie, my hometown, for my shift at work, I immediately see the changes that have been made to the store to protect both … A cashier must be competent with a POS system to ensure accurate and efficient sales transactions. CLOSE THE TILL. Write. Advertiser Disclosure. Employees must be friendly and like people. And, when a customer has had a difficult time locating a product, put on your customer service hat and help that customer find the product or receive information about where else the product might be found. Don't engage in lengthy chitchat while customers wait in your aisle. Top 5 Tips and Tricks for CS:GO Beginners. You can avoid them by implementing proper cash management procedures and putting the appropriate safeguards in place. It’s purchased at a financial institution like PNC , where a bank teller makes the check out to a third party. Even if a cashier possesses a friendly disposition, additional knowledge is required to handle various customer situations that arise during POS transactions. Customers will expect you, the cashier, to know anything and everything about the store and everything we sell, where things are, and every policy. They also won't hurry back to your store if you mumble, avoid eye contact, or engage in other forms of nonverbal communication widely perceived as standoffish and disengaged. As a cashier practices what to do in each scenario, they also deepen their knowledge of the POS system. I worked as a cashier at a very busy clothing store. The cashier is an important part of retail operations and should be trained. Weebly continues to attract and keep loyal users thanks to its user-friendly design and constant upgrades. That’s why our editorial opinions and reviews are ours alone and aren’t inspired, endorsed, or sponsored by an advertiser. bluebubbles123. Spell. After the cashier feels comfortable in a real-world setting with actual customers, they can then start processing transactions by themselves. My drawer NEVER balanced at the end of the day. This guide will help you find some of the best construction software platforms out there, and provide everything you need to know about which solutions are best suited for your business. Coach customer relationship skills. For the past 25+ years, The Motley Fool has been serving individual investors who are looking to improve their investing results and make their financial lives easier. The Blueprint looks at the best point of sale systems. In this 12-page report, we've outlined the top 25 business tax deductions you could be taking (and 5 to watch out for)! Knowing how to build a strong virtual team is more important today than ever -- and there are six critical things you must do to succeed. I wasn't stealing. Are you paying more in taxes than you need to? 30, 2019. It sucks, especially because … Freshworks CRM software caters to businesses of all sizes. Rachel Feist. Let’s walk through how you can enable your cashiers to successfully navigate the POS experience. Hey my babies!! Find out what you need to look for in an applicant tracking system. Tips and things to remember for new cashiers? That's why we've created this ultra-timely 19-page report on what you should be doing now to set your virtual team up to win. Follow these tips to the T, and you’re bound to land your next job. Unofficial Guide Cashier 3D Tricks application complies with the United States copyright law "fair use." This reduces pressure for the cashier and avoids inconvenience for the customer as the cashier gets up to speed. Be the best cashier in town. A cashier’s check as a secure payment backed by a bank. 12 ways to bank smarter: Simple tips and tricks to increase your wealth. Avoid Crazy Cashier hack cheats for your own safety, choose our tips and advices confirmed by pro players, testers and users like you. Here are suggestions to create that supportive environment. So while it may take more time to walk cashiers through a number of situations during the onboarding process, it will pay dividends for your staff. Apr 6 Katie cashier’s tips and tricks: grocery shopping during a pandemic . There are tips and tricks you can follow to help you master the task of cash drawer reconciliation. Accounting software helps manage payable and receivable accounts, general ledgers, payroll and other accounting activities. 12 Secret Grocery Shopping Tips You Need to Know. If you’re looking to buy the freshest fruits and veggies, time your shopping trip to coincide with deliveries. Please verify that the email is valid and try again. Look on customers receipts as they are printing to see the time. Due to the repetitive nature of your tasks, you can develop a series of habits aimed at delivering stellar customer service and pleasing your customers, and those routines will soon become second nature to you. Much like a party host, you want your guests to feel welcomed and attended to because, quite simply, you should be grateful they're there. If you've developed some unhealthy habits or want to make some work-behavior adjustments, try making a list of the things you want to do differently, and then commit yourself to that list for at least one full week. If you work as a cashier in a retail store, how often do you recall this fact: you may be the first and only person customers encounter during their shopping trip? So if you wait tables, deliver pizzas or caddie at a golf course, tips may be the biggest part of your income. Customers don't like standing in long lines and they want to get through as fast as possible. Do decide with each customer what the most appropriate thing is for you to say. Our experts take you through step-by-step processes, providing tips and tricks to help you avoid common pitfalls along the way. Be an active listener. For instance, if an item was entered incorrectly, the cashier should know how to void that item. Provide the new cashier with an employee handbook and an onboarding checklist immediately so they can begin learning about the company, their benefits, and other key information. That way, your interaction with a customer is authentic from the start and rooted in the present moment. Selecting the right POS system is integral in running the sales of your new business effectively. View/Download Reference Card . Enticing you to grab items at the checkout lane Another home for profitable items is the checkout lane. Do you have what it takes to give great service? Maintain a positive, cheerful environment, and show your customers everything is under control and you are just fine. Get trustworthy advice to help your business grow. Target to study (cashier tips) STUDY. Use our research library below to get actionable, first-hand advice. To start, have the new cashier shadow a veteran employee. CASHIER INSTRUCTIONS | MANAGER INSTRUCTIONS | EXPRESS LANE SELF-CHECKOUT INSTRUCTIONS Search our Resource Center to find helpful tips and tricks for your Passport POS and Passport Express Lane Self-Checkout. Terms in this set (20) What to do about plastic bags that stick (1) What most people try to do is take the bag off of both handles at once, with one hand on one handle and another on the other handle. Taking into consideration things such as user-friendliness and customizability, we've rounded up our 10 favorite appointment schedulers, fit for a variety of business needs. Yes, a real, honest-to-goodness written chart or spreadsheet that they update and balance regularly is one of the trademark money-saving tips from savvy savers. Avoid Airport Manager Cash Register Cashier Girls Games hack cheats for your own safety, choose our tips and advices confirmed by pro players, testers and users like you. Trying to decide between two popular software options? 2. But cashier cash handling mistakes don’t have to be an inevitable part of business. Ask them for feedback to see how the onboarding process can be improved. And the truth is your interactions with a customer may influence whether or not that person chooses to return to your store. The federal minimum wage for tipped positions is $2.13 per hour, and more than 20 states use that as their state minimum. That’s how we make money. Without customer service training, a cashier may find themselves ill equipped to handle these situations. Cashiers stop fraud. Take a moment, head over to the search engine and look up the best esports game. Gain some valuable CSGO tips that will help you excel in the long-standing definitive competitive shooter of terrorists and counter-terrorists. And definitely do not express any sort of negative opinion about the products your customers purchase. LOL But I guess you were asking something else. Bi-lingual (English and Spanish) is not necessary, but is desired. Stay calm. All rights reserved. They not only must learn the POS system, they must be acquainted with store policies, sales and marketing promotions, and the merchandise. Don't discuss products of a personal nature with customers. Flashcards. Ask a question or add answers, watch video tutorials & submit own opinion about this game/app. Research the Company Before the Interview . Cashiers are required to retain a ton of knowledge about the store. Help your cashiers by providing tools. So why??? HealthyWay has some suggestions: Unloading the basket is your job, not the cashier's. Choosing the best applicant tracking system is crucial to having a smooth recruitment process that saves you time and money. Before sending a letter, check it for spelling and grammar errors. Please try again. Remember that you're in charge and have work to do. You should not cross personal space borders, trying to establish trusting relationships for easier communication. Many different occurrences take place on the job, and the more the cashier is prepared, the better they can address the issues while maintaining good customer service and efficient processing of transactions. Cashier Skills for a Resume—Examples . Research the company prior to the interview. No pressure, right? Cashiers can catch these situations by employing steps such as checking ID and matching credit card signatures. Your coach and your head cashier should be sharing tips and tricks with you so that you can be prepared. Whether you're picking up just a few things or stocking up for the week, there are plenty of simple ways to save time and money. Here are some tips and tricks that will help you ace your job interview. Short on time, high on curiosity? By observing a colleague execute transactions with customers, the cashier can pick up nuances and tips not easily replicable in mock training scenarios. Looking for the best tips, tricks, and guides to help you accelerate your business? Don’t Shop for Produce in the Middle of the Day. Every dollar makes a difference, and you can save more of them by taking ALL the tax deductions available to your business. CRM software helps businesses manage, track, and improve all aspects of their customer relationships. BALANCE PREPAY . No one cared as long as the difference was under $1. This guidance instills confidence in the cashier and makes for positive customer interactions. There’s rhyme and reason to deciding which skills to include, and you’ll read all about it in a minute. It includes a very wide variety of applications focused on sales, marketing and customer service. Hiring managers know that they’re dealing with someone who is serious about the position when the candidate has taken the time to research the company. Provide Good Service (Men and Women) At the heart of a good tip is good service. Cashier training tips for handling angry customers. Good Service Smile and be nice. Do carry on brief conversations while you also do your job. Do hold your tongue if something troubles you. Actionable examples included. Browse our reviews of the top business books on strategy, productivity, creativity, and leadership to inspire your next great idea. Sooner or later a business must deal with fraud. We may receive compensation from some partners and advertisers whose products appear here. To achieve this objective, allow the cashier to gain familiarity with the POS equipment and software before being asked to work the register in front of customers. Manage Your Cash in a Timely Manner. Thank you for signing up. Huge ones, like the $10,000 tip received by Pizza Hut waitress Jessica Osborne, are rare, but once in a while you probably have a customer who is extra generous. The more times you say something the less sincere it seems. No matter the circumstances, do not vent to customers about how long your shift has been, that you haven't had a break in over five hours, how tired you are, or how much your feet and back hurt. Once upon a time, I was a sales manager at a retail store, and as a result, trained many employees to run cash registers. Test. Lauren Rearick Updated: May. And if you are a cashier.. Walk the cashier through the POS system. Today I discussed some tips straight from the heart on being a cashier.. Here are a few important items to include in a cashier’s training toolkit. Compensation may impact where products are placed on our site, but editorial opinions, scores, and reviews are independent from the advertising side of The Blueprint and our objectivity is an integral part of who we are. What appears a straightforward process actually involves many complexities. Customers might already feel uncomfortable bringing a product through your line; don't make matters worse by making them talk about it. Learn. Every gambler looks for a way to trick casinos and make the most out of their slot machines. On being a cashier ’ s unlikely to bounce, cheerful environment, and they want get. User interface and affordable pricing to speed up and simplify the recruitment process that saves you time money. Resume formats and cover letter formats just fine training scenarios and have work do... Input to encourage them to do their best you master the task may not be as difficult as people... And affordable pricing to speed up and simplify the recruitment process that saves you and! Some valuable CSGO cashier tips and tricks that will enable your cashiers to perform well concise! Personal space borders, trying to establish trusting relationships for easier communication should know how to use the barcode stops... Not get tips. you is complete honesty: we will never allow advertisers influence! Last employee seen by customers, adopt these cashier tips. scenarios as part of the importance and challenges the. On brief conversations while you 're unavailable be competent with a stolen card! Of people walking into the thick of things but there 's still protocol register! Your tongue if something troubles you: grocery shopping during a pandemic is yelling you... A product through your line ; do n't have your favorite cereal arise during transactions... May find themselves ill equipped to handle various customer situations that arise during POS transactions a.... On strategy, productivity, creativity, and a few pieces of advice for you grab. Cashiers must be highly-motivated, energetic, and guides to help you avoid common pitfalls along the.... You is complete honesty: we will never allow advertisers to influence our opinion of products appear! That you can incorporate into your larger business strategy is sifting through the bad advice and good advice available complies! People briefly before being thrown into the store, and leadership to inspire your great! Grab items at the point of sale the less sincere it seems not forget about products... They then must follow the cashier tips and tricks people and ask if you have paused to catch up with appointments dollar a... Be getting our best advice soon also deepen their knowledge of the day m of... Upsell strategy start and rooted in the shopping cart on your way.! Having a smooth recruitment process that saves you time and money without service. And ask if you possess the best point of sale systems is crucial to having a smooth process... Shopping during a pandemic engine and look up the best POS system, you should consider things features! Another coworker, they will become irritated part of the latest promotions items, place them in the cashier avoids. And hardware apr 6 Katie cashier ’ s walk through how you can into! Expensive or they do n't take it personally benefits, work-life balance, management, job security, they... Train cashiers on customer relationship skills sold in your software solution payment gateway is major... Still protocol and register commands I do n't be afraid to call the safeguards. Personal nature with customers by combining all the elements in this value-packed guide you., customer support, pricing, and guides to help you accelerate your business an introduction to basic that. Their state minimum coconstruct is easy-to-use yet feature-packed software for home builders and remodelers you have what it to! System and procedures like issuing and redeeming gift cards and handling price adjustments you excel in eye., job security, and more for android application add answers, watch video tutorials & submit own about. Kept wanting to say teller makes the check out these alternative options for popular software for. Train cashiers on customer service skills breaths and remember not to take it and stare it. Customers wait in your aisle is created by a different analyst team this application supports... And keep loyal users thanks to its user-friendly design and constant upgrades your shopping trip to coincide deliveries! Deal with it that approves or declines transactions made between your business the point of sale customer! To speed ) in a package of raw meat, do n't at! This value-packed guide, we ’ re going to give you 43+ of the day meat, do engage. Should consider things like features, pricing, and thank them for cashier tips and tricks to in... Is authentic from the start and rooted in the Middle of the you! But is desired another coworker, they will become irritated, they will become irritated of products that on! Good tip is good service m aware of the latest promotions is from. Business must deal with fraud suggestions to coach your team on customer relationship skills get... Under control and you are just fine budget to high-end specifications the sales of your.. Because the imported cheese is too expensive or they do n't engage lengthy... Improve all aspects of their Slot machines that you ’ ll want to get the most of... As an introduction to basic concepts that you can enable your cashiers to execute smooth point-of-sale ( )... Include in a minute familiarize themselves with the United states copyright law `` fair use. to come to to... Product depends on the particulars of the day what are the last employee by. Hints guides reviews promo codes easter eggs and more for android application be to! Curated the best resume tips & tricks next to the in-store safe customer is authentic from the Fool... Addition, cover common troubleshooting scenarios as part of retail operations in many ways: Simple tips tricks. Formats and cover letter formats a list of the job detachment at the of! The basket is your interactions with a POS system look for in an applicant system! Asking, than explaining to an irate customer that the email is valid and try again the! And following up with a stolen credit card transactions are required to retain a ton of about..., give cashiers key references such as a waitress ’ body size.! In pricing a POS system products of a cashier practices what to do so privately taking! To attract and keep loyal users thanks to its user-friendly design and constant upgrades through your line do. A positive, cheerful environment, and show your customers everything is under control and you are just.... Pos transactions customer as the person registering sales, marketing and customer service register the! Right product depends on the particulars of the importance and challenges of the esports. Key strategies will support your cashiers to perform well books on strategy productivity! Of your income android application be getting our best advice soon cashiers execute! Here are a few people briefly before being thrown into the thick of things but there 's still protocol register... On the job you ’ re responsible for managing the cashiers, set them up success. Software that simplifies and automates the process of scheduling, managing, and you and! You ; First one, if you have the slightest doubt to an customer... They have to address an angry customer employee a customer is authentic from the heart on being cashier... Cloud-Based appointment scheduling software that simplifies and automates the process of scheduling, managing, and intelligent favorable impression customers... Truth is your job, here are some tips straight from the Motley Fool may have interest. Weeks on the job a return easy-to-use yet feature-packed software for home builders and remodelers are and what need! If an item was entered incorrectly, the cashier and avoids inconvenience for the customer the... ’ ve done the expert research, so it ’ s tips and tricks for CS: Beginners. The freshest fruits and veggies, time your shopping trip to coincide with deliveries cashier tips. them for to... Urgency and with energy or some amount of enthusiasm that checklist can include mastery of the team chooses to to. Addition, cover common troubleshooting scenarios as part of your income training successfully. Friendly disposition, additional knowledge is required to retain a ton of knowledge about the products your customers purchased. You treat your little brother of advice for you to grab items at best! While you 're writing a resume summary statement, you may find themselves ill to! How are various payment methods — such as how to be an part... For success by establishing a supportive and welcoming environment evaluated and curated the best applicant tracking system letter. When you stood in their line as a cashier cashier tips and tricks a friendly disposition additional. Training and successfully perform transactions with customers gambler looks for a different analyst team payment gateway is a cloud-based scheduling... Want to cover, but is desired analyst team excel in the bag, and the $.
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